Returns & Exchanges
U.S. Polo Assn. India offers a hassle-free 15-day return and exchange policy for all unworn apparel and accessories in their original condition. We are committed to ensuring your complete satisfaction with every authentic piece of classic American style you purchase.
Initiate Request
Log into your account, navigate to 'My Orders', and select the specific items you wish to return or exchange within 15 days of delivery.
Quality Packaging
Securely pack the products in their original packaging, ensuring all brand tags, labels, and invoices remain intact to qualify for a refund.
Doorstep Pickup
Our logistics partner will visit your address for a scheduled pickup within 48-72 hours of your request being approved.
Refund Processing
Once the item reaches our warehouse and passes a quality check, your refund will be credited to your original payment method or bank account within 7-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing