Frequently Asked Questions
Everything you need to know about your U.S. Polo Assn. India experience.
How can I track my order status?
Once your order is shipped, you will receive a tracking link via email and SMS. You can also track it directly through the 'My Orders' section on our website.
What is the return and exchange policy?
We offer a 15-day return and exchange policy for most products, provided they are unused, unwashed, and have all original tags attached.
Are the products sold online authentic?
Yes, all products sold on our official website are 100% authentic and sourced directly from U.S. Polo Assn. India.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for most pin codes across India.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' with measurements in inches and centimeters to help you find your perfect fit.
How long does shipping usually take?
Standard delivery typically takes 3 to 7 business days depending on your location, with metro cities often receiving orders sooner.